Articles
25 total-
What Is Cloud PBX and How Does It Work?
When a customer calls a ten-person company and hears "press one for sales, press two for support," then gets routed to the right person's…
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How Managed IT Services Are Priced: Understanding the Models
When a business first asks a managed IT provider "how much will this cost?", the honest answer is another question: how do you want…
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How Attackers Gain Initial Access to a Business Network
At 2:47 in the morning, a login succeeds on a company's remote access portal. It does not look alarming: a valid username, a valid…
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What Is Data Cabling? A Plain-English Guide for Business Owners
A retail store in a strip mall opened on a Monday with a brand-new point-of-sale system, fast internet from the provider, and a network…
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What Is the Dark Web and Why Should a Business Care?
An employee at a small firm reuses the same password for a dozen accounts, including their work email. One of those accounts, a retail…
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Backup and Disaster Recovery: Protecting a Business From Data Loss
On a Tuesday morning a small firm's main server fails, and the bookkeeper discovers that the last working backup is three weeks old. Everything…
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Signs of Physical Network Cable Failure: How to Tell If the Cable Is the Problem
The network is slow again. A file that should copy in seconds crawls, a video call freezes, and a workstation that worked fine yesterday…
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What Is a Hosted Voice Phone System for Business?
For decades a business phone system meant a metal box in a closet. A device called a PBX sat on-site, wired to the phone…
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IT Support vs Cybersecurity: What’s the Difference and Why a Business Needs Both
A business calls its IT person when the email is down, the printer will not connect, or a new employee needs a laptop set…
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CAT5e vs CAT6 vs CAT6A: Which Network Cable Should You Actually Choose?
You are standing in a half-built office, an installer is waiting for an answer, and the question is simple: which cable goes in the…
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What Are Low Voltage Systems in Commercial Buildings?
The cameras watching the entrance. The card reader on the side door. The phones at every desk. The speakers that page across the warehouse.…
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Business Wi-Fi: Coverage, Security, and What Makes It Different
The video call freezes every time someone walks into the back conference room. The warehouse staff lose connection halfway down the aisles. A guest…